PRIVACY POLICY

Last updated: 22nd September 2026

ABOUT THIS POLICY

This website is solely operated by myself, Tom Monks.

I respect your privacy and only collect the information that's necessary to run this website, respond to enquiries, provide my services, and support my musical activities.

I take reasonable steps to keep personal information secure and to prevent it from being lost, misused, or accessed by people who don't need it.

This Privacy Policy explains what information I collect, how I use it, and your rights regarding your personal information.

INFORMATION YOU PROVIDE

If you contact me through the website's contact form, I receive the information you enter, which includes:

Your name
Your email address
Your phone number (this is optional)
The contents of your message

I use this information to respond to your enquiries and questions, and discuss or provide my music services.

If you purchase an item through my SumUp store, I receive the information you enter which I'll need to fulfil your order, which includes your name, delivery address, billing address, and contact details.

HOW I USE YOUR INFORMATION

I use personal information to:

Respond to messages and enquiries
Discuss and provide my services
Fulfil orders
Maintain and improve the website

I do not share customer information, nor use it for any unrelated purposes, unless I'm required to do so by law.

INFORMATION COLLECTED THROUGH THIS WEBSITE

This website is hosted by Wix, and uses Wix Analytics to provide information about how visitors use the site.

The analytics information available to me consists of general statistical information, and does not personally identify visitors of this website. It includes information such as:

Pages visited
Time spent on this website
Browser and device type
General location (such as your city or country)
How visitors reached this website

I have access to these analytics if I want to understand how the website is being used, or look for ways to improve it.

HOW YOUR INFORMATION IS HANDLED

This website is hosted by Wix, and my online store is hosted by SumUp. The information you submit is processed through their respective systems, so that I can receive and respond to your messages and orders.

I only use your personal information for the purpose it was provided, such as responding to enquiries, providing my services, and fulfilling orders.

Wix has security measures and access controls in place to protect this information.

HOW LONG I KEEP YOUR INFORMATION

I keep contact form enquiries for as long as I need them to respond to your enquiry, provide my services, or deal with any follow-up.

I may also keep relevant messages if there is a legitimate reason to retain them, such as for legal or accounting purposes, keeping records of communication, or preserving something of significant personal interest (such as important historical information or notable fan correspondence).

If you purchase an item on my SumUp store, I keep relevant order information for as long as necessary to fulfil the order and deal with any queries or issues related to your purchase.

If there is no longer a reason to keep the information, I will delete it.

TICKET LINKS AND THIRD-PARTY WEBSITES

Some pages on this website include links to external websites where visitors can purchase items, tickets, or find further information about events or my work.

When you follow these links, you leave my website and any information you provide is handled according to the privacy policies of those third-party websites.

I only link to websites that I believe are reputable and relevant to visitors, but I do not control how those websites use or protect your information. If you have concerns, please read their own respective Privacy Policies before providing personal information.

EMBEDDED CONTENT

Some pages on this website include embedded content from third-party services, including YouTube, Facebook, SoundCloud, and Instagram.

When you view or interact with this embedded content, those services will collect information about your visit or use cookies according to their own privacy policies. I do not control how these third-party services process your information.

COOKIES

This website uses cookies provided by Wix to help the website function and to collect anonymous analytics information.

A cookie consent banner is provided where required, allowing you to manage your cookie preferences. You can also control cookies through your own browser settings.

CHILD PRIVACY

This website is not specifically aimed at children, however I recognise that people of all ages may visit this website.

I do not knowingly ask children to provide personal information, or knowingly collect it from them.. If your child would like to contact me, I'd encourage a parent or guardian to get in touch on their behalf.

If I become aware that a child has contacted me without the involvement or knowledge of their parent or guardian(s), I will take appropriate steps to protect their privacy. Where there is no reason to retain the information, it will be deleted.

YOUR RIGHTS

Under UK data protection law, you have rights regarding your personal information, including the right to:

Ask what information I hold about you
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain uses of your information
Request that processing of your information is restricted

If you would like to exercise any of these rights, please contact me through the website.

If you believe your information has not been handled properly, you can make a complaint to the Information Commissioner's Office (ICO).

CHANGES TO THIS POLICY

I may update this Privacy Policy from time to time, to make it clearer or reflect changes to this website. If I make any substantial changes that affect how we use your personal information, we'll make sure this is clearly noted on this page.

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